Terms & Conditions
Terms & Conditions
Last Updated: 17/12/25
These Terms & Conditions (“Terms”) govern your use of the website operated by Crafty Curios (“we,” “us,” or “our”) and the purchase of goods through our e-commerce store hosted on the Wix platform (“Site”).
By accessing or purchasing from our Site, you agree to comply with these Terms. If you do not agree, please do not use the Site.
1. About Us
Crafty Curios
Address: 23 Bayham Close, Bedford, MK42 9GF
Email: craftycurios@gmail.com
2. Use of the Website
You agree:
-
to use the Site legally and responsibly
-
not to copy or misuse content
-
not to interfere with security or functionality
We reserve the right to update or remove content or suspend access without notice.
3. Product Information
We make reasonable efforts to display product descriptions, prices and images accurately.
However:
-
colours may vary by device
-
availability may change
-
pricing errors may occur and we reserve the right to correct or cancel orders
4. Orders & Contract Formation
When you place an order, you will receive an order confirmation email.
A contract is formed once we accept the order and dispatch goods.
We reserve the right to:
-
decline orders
-
refuse service
-
limit quantities
5. Pricing & Payment
All prices are shown in GBP (£) and include applicable taxes unless stated otherwise.
Payments are processed securely through Wix’s third-party payment providers. We do not store payment information.
6. Delivery
We will deliver to the address provided during checkout.
Delivery times are estimates only.
We are not liable for delays caused by:
-
courier issues
-
customs
-
events beyond our control
Risk passes to you upon delivery. Ownership passes upon full payment.
7. Returns, Refunds & Cancellations (UK Consumer Rights)
Your UK statutory rights:
-
Consumer Rights Act 2015 guarantees goods must be:
-
satisfactory quality
-
as described
-
fit for purpose
-
Consumer Contracts Regulations 2013 grant a 14-day right to cancel for most goods purchased online.
Please see our Shipping & Returns Policy for further information
8. Faulty or Damaged Goods
If goods are faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund under the Consumer Rights Act 2015.
Please contact us at: craftycurios@gmail.com
9. Limitation of Liability
We are not liable for:
-
indirect or consequential loss
-
loss of profits or business interruption
-
misuse of products
We do not exclude liability where unlawful, including:
-
death or personal injury caused by negligence
-
fraud or fraudulent misrepresentation
-
your statutory consumer rights
10. Intellectual Property
All content on this Site:
-
trademarks
-
logos
-
images
-
text
-
design
is owned by us or licensed to us.
You may not copy, reproduce, or distribute without permission.
11. Third-Party Services
Our Site may include links to third-party websites or services.
We are not responsible for their content or policies.
12. Events Outside Our Control
We are not responsible for failure or delay caused by events outside our control, including:
-
strikes
-
weather
-
pandemics
-
transport disruption
-
technical failure
13. Changes to Terms
We may update these Terms periodically.
The latest version will be posted with a new “Last Updated” date.
14. Governing Law
These Terms are governed by the laws of England and Wales.
Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information
For questions regarding these Terms, please contact:
Crafty Curios
Address: 23 Bayham Close, Bedford, MK42 9GF
Email: craftycurios@gmail.com
